Services

In order to maximize the return on solution investment, Wide’s professional consultants gather the customer requirements and design optimal network architecture while encompassing efficiency, flexibility, scalability and security into their design to fit the customers’ business needs.

Wide adopts the Project Management Institute Methodology (PMI Methodology) in its planning, execution, and quality assurance such that deliverables are consistent, and solutions achieved on time and within budget.

The Project Management Office composed of with a staff of certified PMI engineers tightly manages the scope, schedule, budget, and quality of every project’s deliverables while pro-actively managing issues, risks, and overall project communication.

Superior solution knowledge is the key to superior solution implementation. Wide’s team of expert workforce composed of Highly Certified professionals in almost The Well-known Vendors, specialized in every technology and solution complete complex implementations, plan and execute upgrades, assist with migrations from competing vendors.

The Professional Services Teams help customers fine tune their newly implemented solution to maximize the efficiency and return on investment of the project ensuring quality end-to-end.

Wide has a 24/7 hotline and support email with advanced customer relationship management and trouble ticketing platform to respond to incidents and maintain our customers’ support service level agreement KPIs within range.

Seek an expert’s opinion on your network architecture. Wide’s consultants inspect every aspect of your network and pin point the vulnerabilities making recommendations and observations relevant to your business goals.